Making the switch: The transition to cineSync 5

To continue offering you the most robust and effective media review and approval experience in today’s production climate, we will transition to Cinesync 5 as our primary supported platform by the end of January 2024.

Cinesync 5 is built on an entirely new and improved infrastructure. That means your reviews are faster and more responsive than ever. However, it also means that Cinesync 5 is not backward compatible with Cinesync 4.

So, as we transition to Cinesync 5, we will also move Cinesync 4 to “legacy” status by January’s end. Cinesync 4 will remain operational and fully functional, and you can continue to use it if you wish, but that version of Cinesync won’t receive further updates, and support will gradually cease.

But that’s no bad thing. Over the years, our customers have helped to make Cinesync what it is. We deeply value and respect all the people out there who get so much value from Cinesync every day, and our primary goal remains to ensure you have the best collaborative experience possible on your projects.

We understand that change can be challenging, but we’re confident that this transition to Cinesync 5 will significantly enhance your creative workflows. It’s everything Cinesync 4 was…but more.

It’s all going to be about Cinesync 5 from here on out – or, as it will come to be known, just “Cinesync”!

Here’s why you should make the switch to Cinesync 5

Cinesync 5 is not just an update; it’s a comprehensive upgrade designed to meet the ever-evolving demands of creative projects.

First of all, it’s important for us to reiterate that Cinesync 5 offers the same experience you’ve come to expect from Cinesync over the past 18 years:

Yes – but please note we’re not aiming to increase prices; we’re simply offering more flexibility and a more straightforward pricing structure.

Rather than the account packages we’ve previously offered, we now have a simplified pricing structure focused on these attributes:

• Whether you want a Cinesync or Cinesync Pro account.
• Whether you want to pay monthly or annually.
• How many seats you wish to purchase.
  
  

Cinesync's pricing will remain largely unchanged; what’s increasing is the transparency and ease of understanding exactly what you receive.

Ready to upgrade?

Cinesync Pro users can currently upgrade to Cinesync 5 at any time. Simply onboard and then download to start exploring these exciting features.

[Migrate to Cinesync 5]

[Download Cinesync 5]

Not a Pro user yet? For customers with a regular, non-pro Cinesync account, we have recently added the same plan for Cinesync 5 - while we get the new non-pro accounts up to speed, it's easiest if you contact support@cinesync.com and we'll be more than happy to assist.

If you don't currently have a Cinesync account, then a Cinesync trial will automatically give you access to Cinesync 5

Remember, for folks using Cinesync 4 - Cinesync 4 will still exist beyond the transition date, and you will still be able to use the last version to complete your current project if you so wish. But if you want the best, fully supported, evolving Cinesync experience, Cinesync 5 is where you need to be.

We’re committed to supporting you throughout this process and are more than happy to assist with any questions or concerns you may have. Your feedback is invaluable to us as we continue to improve and offer a platform that meets your needs. Please don’t hesitate to get in touch at sales@cinesync.com; we’re here to help you embrace the powerful capabilities of Cinesync 5!

We’re excited for you to join us on this new journey – there’s so much more to come from Cinesync 5, and we’re confident you’ll love what we have in store for 2024!